FAQ
Frequently asked questions by tenants
- I am interested in a property; how do I request a viewing?
You can request viewings via our website www.amsterdamwonen.nl or on the listings on Funda and Pararius.
- I want to rent a home, what should I do?
If you are interested in renting an apartment after viewing it, we would like to get to know you better. To this end, we would appreciate a personal introduction and the documents listed below, mentioning the address of the property, sent to info@amsterdamwonen.nl. Are you employed? - copy of passport - copy of employment contract / recent employer's statement - 3 recent payslips - copy of bank card - proof of salary deposit into your bank account - BRP extract Are you self-employed? - Proof of registration with the Chamber of Commerce - Copy of income tax return; two recent years - Copy of business account bank card - copy of business account bank statement - BRP extract
- How long does the allocation process take?
Once all documents have been received in good order, we will start preparing the rental proposal for the landlord. We aim to provide feedback within 3 working days.
- I was not allocated a home; what happens to my documents, and can I still apply for another home?
If we regret to inform you that you have not been allocated the property, we will delete the shared documents in accordance with GDPR guidelines. You can apply for another property by going through the process again and expressing your interest to us via info@amsterdamwonen.nl, mentioning the address of the property.
- I have been allocated a home; what is the next procedure?
As soon as you have been allocated the property, you will sign a letter of intent. This letter of intent bridges the period between the viewing and the signing of the lease agreement. You will receive the lease agreement for review and approval before it is signed via DocuSign.
- What types of rental agreements are there?
- Rental agreements used by Amsterdam Wonen are:
- Indefinite term, with a minimum period of 12 months;
- Fixed term, for 24 months or less.
Frequently asked questions by landlords
- What is the difference between a social housing unit and a private sector rental home?
A social rental home has a capped rent. The rent may never exceed a certain amount. This is called the maximum rent limit of the home. Furthermore, the rent increase may never be too high. These rules do not apply in the private sector.
- How do I know if my home falls under the private sector?
The number of rental points determines whether or not a property falls within the free market sector. The point system, also known as the housing valuation system, reflects the quality of a rental property in points. Points are assigned to every aspect of the home, such as the surface area, the WOZ value, and the energy label. Also check whether your property has monumental status, as this entitles you to extra points. For free market properties, you and your tenant determine the rent yourselves. There is no maximum rent in this case.
- What does a point system entail?
The points system determines the maximum rent for a social housing unit. The points system does not apply to rental properties in the private sector. For these properties, the landlord and tenant determine the rent themselves. In this case, there is no maximum rent.
- I do not want to rent out my home indefinitely. Is that possible?
Due to a change in legislation (July 2016), it is now easier to rent out independent living space for a fixed term of up to 2 years or less, without the tenant being able to claim tenancy rights after the contract period. At the end of the fixed term, the tenancy agreement ends without the landlord having to give notice. However, the landlord must inform the tenant in writing of the date on which the tenancy agreement ends no earlier than 3 months, but no later than one month before the fixed term expires. If the landlord fails to do this (in a timely manner), and the tenant refuses to leave, the tenancy agreement continues indefinitely and the tenant enjoys full tenancy protection. For the tenant, there is the possibility to terminate the agreement prematurely within the fixed term, subject to a notice period of one full calendar month. This may not be deviated from contractually. If the tenant wishes the tenancy agreement to end after the fixed term, he or she must also give notice. Please note: a tenancy agreement for a maximum of two years or less can only be entered into once with the same tenant. A second lease agreement is considered a regular lease agreement for an indefinite period.
- Do I need to ask permission from the Homeowners Association if I want to rent out my apartment?
In addition to the public law regulations of the municipality or the national government, the provisions of the deed of division are important. The possibility of renting out the property can be restricted in the deed of division. Many deeds of division stipulate that renting is only permitted with the consent of the board of the Owners' Association or the general meeting. Furthermore, the apartment may not be used contrary to the zoning designation included in the deed of division.
- Can I rent out my home that still has a mortgage on it?
To rent out your house, you need permission from your lender. In many cases, you are not allowed to simply rent out a house that is secured by a mortgage. You can rent out your entire home or part of it while you continue to live there yourself. In both cases, permission from your mortgage lender is necessary. For this reason, we also advise seeking advice from your mortgage advisor before you decide to rent out your home.
- I have rented out my (furnished) home. Can I cancel my insurance now?
No. This is often underestimated or forgotten, but as an owner, you must ensure that your home is insured against fire or external damage (building insurance). Make sure you are certain that the building insurance is also valid if you rent out the property – this is not always the case. When renting out a furnished living space, you are responsible for contents insurance. As long as your own belongings are in the rented house, it is wise to keep the contents insurance active. However, check with your insurer in advance whether the contents insurance is valid when renting out – this is not always the case. A tenant will insure their own belongings independently.
- Do I need an energy label if I rent out a property?
Yes. When renting out a home, providing a valid energy label to the tenant is mandatory. The energy label shows the energy performance of the home and clarifies which energy-saving measures are still possible. The label classes for homes range from A to G. For more information or to obtain an energy label, visit www.energielabelvoorwoningen.nl.
- Does my tenant also have to maintain the garden?
Absolutely. A tenant rents not only the house but also the garden. Just like the house, it must be returned in the same condition as you handed it over at the start of the tenancy. It is therefore important to create a thorough inspection report and a photo report during the key handover. Amsterdam Wonen Verhuurmakelaar takes care of this for you as the landlord during the key handover.
- Is a property always rented furnished or semi-furnished?
Both options are possible. Tenants from other countries (expats) usually look for a fully furnished home because they will be working in the Netherlands for a relatively short period (1 to 3 years). These people generally come to the Netherlands with only a suitcase of clothes and look for a furnished home. A furnished home is rented out including all basic necessities for living. This means that a vacuum cleaner and an ironing board are present, as well as a washing machine and a fully equipped kitchen. It is also possible that a tenant is looking for an unfurnished home. These tenants are often looking for a more permanent living solution. An unfurnished home usually includes a kitchen, finished flooring, lighting, and sometimes curtains. Homes that are rented out completely bare are usually rented to people from the local market. They will have to make additional investments in the home, which will encourage them to stay longer.
- Why do I need a real estate agent to rent out my home?
The chance of a smooth rental, with minimal risks and a good rental price, is most certain through Amsterdam Wonen. The rental process is not simple, and as a private landlord, you are usually unfamiliar with the laws and regulations. Which tenant is reliable? Which rental agreement best suits the current situation? These are just two questions you face as a landlord when renting out a property.