FAQ

Frequently asked questions by tenants

  • I am interested in a property, how do I request a viewing?

    You can request viewings via our website www.amsterdamwonen.nl or on the advertisement page of Funda and Pararius.

  • I want to rent a house, what should I do?

    If, after viewing an apartment, you are interested in renting the house, we would like to get to know you better. For this we would like to receive a personal introduction and the documents below, stating the address of the property at info@amsterdamwonen.nl.

  • How long does the assignment process take?

    When all documents have been received in good order, we will start preparing the rental proposal for the landlord. We aim to provide feedback within 3 working days.

  • I have not been assigned a home, what will be done with my documents and can I still apply for another home?

    If we unfortunately have to inform you that you have not been allocated the property, we will delete the shared documents in accordance with the AVG guidelines. You can register for another home by going through the process again and expressing your interest to us via info@amsterdamwonen.nl, stating the address of the home.

  • I have been assigned a house, what is the further procedure?

    As soon as you have been assigned the property, you sign a letter of intent. This letter of intent bridges the period between viewing and signing the lease. You will receive the rental agreement for checking and approval before it will be signed via DocuSign.

  • What types of rental agreements are there?

    Rental agreements used by Amsterdam Wonen are:

  • What is the amount of the deposit?

    A tenant usually pays the landlord a deposit equal to two months' rent. This deposit remains in the management of the landlord until the tenant has delivered the accommodation after termination of the lease. In order to protect the deposit for you, an inspection report must be drawn up as security. Amsterdam Wonen will draw up this together with you during the delivery.

  • What is an inspection report?

    An inspection report is drawn up both at the beginning and at the end of the rental period. The report provides all parties involved with clarity about the state of delivery by means of a photo and text. Each of the parties involved will receive a copy of the report.

  • What are service charges and utility charges?

    Service costs are costs that are charged on top of the basic rent for the provision of additional services by the lessor. For example, costs for cleaning, garden maintenance, upholstery and furniture and the caretaker.

  • How should a house be handed over at the end of the lease?

    If a description of the house has been made at the start of the lease, the tenant must deliver the house according to this description. The condition of the house is recorded in the inspection report.

  • How is the property allocated?

    Amsterdam Wonen normally works with the principle of 'first come, first serve'. In some homes, however, the owner wants to make a choice. This choice is then made in consultation with the owner and Amsterdam Wonen. It is important to know that we work with an income requirement. If a prospective tenant cannot meet this requirement, we will unfortunately not be able to allocate the property.

  • Is there an income requirement?

    An income requirement of 3 to 3.5 times the rent, equal to the joint gross wage, applies to all our rental properties.

  • I have canceled the lease and have found a new tenant myself, is that possible?

    Unfortunately this is not possible. Amsterdam Wonen has a candidate list of people looking for a rental home. They have registered and have just as much chance of a home as anyone else.

Frequently asked questions by landlords

  • What is the difference between social housing and rental housing in the free sector?

    A social rental home has a limited rent. The rent may never exceed a certain amount. This is called the maximum rental limit of the home. The rent increase should never be too high. These rules do not apply in the free sector.

  • How do I know if my home is in the free sector?

    The number of rental points determines whether or not a home falls within the free sector. The points system, also known as the home valuation system, shows the quality of a rental home in points. Each part of the house, such as the surface area, the WOZ value and the energy label, receives points. Also check whether your home has a monumental status, this entitles you to extra points. With private sector homes, you and your tenant determine the rent yourself. There is no maximum rental price.

  • What is a points system?

    The points system determines the maximum rent of a social rental home. The points system does not apply to rental properties in the free sector. The landlord and tenant determine the rent for these homes themselves. There is then no maximum rental price.

  • I do not want to rent out my home for an indefinite period of time. Is that possible?

    Due to a change in legislation (July 2016), it is now easier to rent out self-contained accommodation for a fixed period of maximum 2 years or less, without the tenant being able to claim tenancy rights after the contract period. At the end of the fixed term, the lease ends without the landlord having to give notice. The landlord must, however, inform the tenant in writing of the day on which the tenancy agreement ends, no earlier than 3 months, but no later than one month before the specified time has expired. If the landlord does not do this (in time), and the tenant refuses to leave, the tenancy agreement will continue for an indefinite period and the tenant will still enjoy full rent protection. The tenant has the option of early termination within the specified period of the lease, subject to the notice period of 1 full calendar month. This may not be contractually deviated from. If the tenant wants the lease to end after the specified time, he will also have to terminate the lease.

  • Do I have to ask permission from the Home Owners Association if I want to rent out my apartment?

    In addition to the public law rules of the municipality or central government, the provisions of the deed of division are important. In the deed of division, the possibility of renting out can be limited. In many deeds of division it is stipulated that rental is only permitted after permission from the board of the Owners' Association, or the meeting. The apartment may also not be used in violation of the purpose stated in the deed of division.

  • Can I rent out my home that still has a mortgage?

    To rent out your house, you need permission from your lender. In many cases you are not allowed to just rent out your house that has a mortgage on it. You can rent out your entire house or part of the house while you are still living there yourself. In both cases, permission from your mortgage lender is required. For this reason, we also advise you to seek advice from your mortgage advisor before you decide to rent out your home.

  • I have rented out my (furnished) home. Can I cancel my insurance now?

    New. This is often underestimated or forgotten, but as an owner you must ensure that your home is insured against fire or damage from outside (home insurance). Make sure that the home insurance is also valid if you rent out the house - this is not always the case. When renting out a furnished living space, you have to deal with the insurance of the household effects. As long as your own belongings are in the rented house, it is wise to let the home contents insurance continue. Check in advance with your insurer whether the contents insurance is valid when renting - this is not always the case. A tenant will independently insure his own belongings.

  • Do I need an energy label if I am going to rent out?

    Yes. When renting out a house, it is mandatory to hand over a valid energy label to the tenant. The energy label shows the energy performance of the home and makes it clear which energy-saving measures are still possible. The label classes for homes run from A to G. For more information or to obtain an energy label, go to www.energielabelvoorwoningen.nl.

  • Does my tenant also have to maintain the garden?

    Hell yes. A tenant rents not only the house, but also the garden. Just like the house, this must be returned as you delivered it at the start. It is therefore important to make a good inspection report and a photo report when the keys are handed over. Amsterdam Wonen Verhuurmakelaar takes care of this during the key transfer for you as a landlord.

  • Is a house always rented furnished or unfurnished?

    Both options are possible. Tenants from other countries (expats) usually look for a fully furnished home because they will be working in the Netherlands for a relatively short period (1 to 3 years). These people generally only come to the Netherlands with a suitcase with clothes and look for a furnished home. A furnished house is rented including all basic necessities for living. This means that there is a vacuum cleaner and an ironing board, but also a washing machine and fully equipped kitchen.

  • Why do I need a real estate agent to rent out my home?

    The chance of a smooth rental, at minimal risks, with a good rental price is most assured through Amsterdam Wonen. The rental process is not easy and as a private landlord you are usually not familiar with the law and regulations. Which tenant is reliable? Which rental agreement best suits the current situation? These are just two questions that you as a landlord encounter when renting out a home.

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